Frequently Asked Questions About SSA and VA Claims Amid COVID-19

With both the Social Security Administration and Veterans Affairs offices closed to the public, you may find that filing a claim is more challenging throughout the COVID-19 crisis.

We know this is a difficult time for you and your family. Below, we answer frequently asked questions about new and ongoing claims in an effort to provide some relief.

If your question is not answered below, please call 731-424-5559 for immediate assistance or contact us online.

Q: Is your law firm open right now?

Yes! However, we’re taking steps to reduce the spread of COVID-19 by modifying our contact methods.

For your safety and convenience, and per the recommendation of health officials, our office will conduct all client calls via phone or video teleconference (e.g., FaceTime, Skype, etc.) until further notice.

Office hours are from 8:00 a.m. to 5:00 p.m. (Monday – Friday), but you can call and leave us a message 24/7 and we’ll get back to you as soon as possible.

Q: Are you accepting new clients during the COVID-19 crisis?

Yes, we are happily accepting new clients throughout the evolving COVID-19 situation.

Q: What kind of benefits can your law firm help me get?

Our practice is entirely dedicated to the representation of disabled Tennesseeans who are seeking Social Security Disability benefits or Veterans Disability compensation.

Q: Can your law firm help me get the COVID-19 economic impact payment?

Unfortunately, no, our law firm has no control over these payments. CLICK HERE for updated information about the economic impact payment. 

Q: Will the COVID-19 crisis impact my SSD benefits? Will I still receive my SSD payments?

Individuals receiving Social Security benefits, Supplemental Security Income payments, or Veterans disability compensation will continue to receive benefits without interruption. 

Q: I’ve read the Social Security Administration and Veterans Affairs offices are closed. What does that mean for my claim?

Although these offices are closed to the public, they are still operating as best they can from within. Scheduled hearings, for example, are still taking place, but they are being conducted via phone.

Due to COVID-19, these offices are extending deadlines when possible for individuals unable to provide documentation or other information relating to their claims.

If you’d like to know more about the status of a specific claim, please call 731-424-5559 for assistance or contact us online.

Q: My claim was denied. Can your law firm help me file an appeal right now?

Yes! More than 60 percent of first-time applications for Social Security Disability (SSD) are denied each year. Many of these claims are for qualifying medical conditions, but they are often rejected due to mistakes made during the filing process.

Additionally, the Social Security Administration and Veterans Affairs offices are providing extended time limits for submitting appeals and taking other actions during this pandemic. If you need to file an appeal, please reach out to us immediately.   

Q: Where is your office located? Can you help me if I don’t live nearby?

Our law firm is in Jackson, Tennessee. However, you do not need to live nearby to access our quality legal representation.

If you need to file a claim, appeal, or would like to request information regarding your claim’s progress throughout COVID-19, please contact our disability attorney in Jackson, Tn at 731-424-5559 for more information.

We are happy to be here for you and your family during these most difficult times.